Books Ordering and Customer Service Information - Australia and New Zealand

Contact Details
John Wiley Australia
Australian Distribution Centre
PO Box 3065,
Stafford BC,
Qld, 4053, Australia

Within Australia
Toll-free telephone: 1800 777 474
Toll-free fax: 1800 802 258

From Overseas
Telephone: +61 7 3354 8444
Toll-free telephone (from NZ only)
0800 448 200

E-mail: custservice@johnwiley.com.au

If you have a question about your order, please call Monday-Friday 8.00am-5.00pm Eastern Standard Time. When ordering, please quote ISBN of book. Please include postage and packaging cost:

Australia: $7.50
New Zealand: $25.00
Rest of World: $40.00

Prices 
All prices are quoted in AU dollars and are subject to change without notice. We accept MasterCard, Visa, American Express. 

Returns
Returns will be accepted as long as books are in print and in saleable condition. Stickered books are not considered saleable. Authorization to return is required from John Wiley Australia before return of books. Full credit will be issued when original invoice number and date are provided. Shortages and damaged goods should be reported within seven (7) days.